FAQs
A few things you might be wondering
Location
Aus Home Society is Australian Owned & Operated. Our HQ is based in Sydney Australia.
Order Delivery Times
Standard delivery is approximately 7 business days.
During peak seasonal periods across Australia, increased courier volumes may extend delivery times beyond the standard estimate. These delays are industry-wide and outside our direct control.
Please allow up to 14 business days for delivery before contacting our support team. If your order has not arrived after this timeframe, we will gladly investigate the shipment for you.
Australian Made
We are currently working on this next goal, as of the moment it is not. We are growing the business and reinvesting the much-needed funds into establishing an Australian manufacturing plant, to keep Australians employed and support the Australian economy.
Free Delivery
Yes, delivery is free Australia wide for all orders.
Our Commitment to payment security
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Payment Methods
We accept all major forms of payment, including PayPal, credit cards etc.
